CAMPAIGN: Discover CH/New Experiences (SUB)
Q1 2026 Tentpole Campaign focused on offering new experiences to members while also offering select offers to non-members to drive acquisition
[Mktg portfolio status 6.18] Tech work and campaigns complete. Now considering as tools & levers that can be used going forward.
[Mktg portfolio status 6.18] Tech work and campaigns complete. Now considering as tools & levers that can be used going forward.
4.23.26: Non-member on track to launch next week. After that test completes, take learnings and determine what goes into Loyalty 2.0 or personalization. First phase of work is complete (member campaigns).
3.6.26: Feasibility conversations in progress for Non-Member phase of Discover CH. Goal is to create accounts in WINGS/Salesforce for potential Members and issue complimentary Tastings.
2.3.26: Campaign is live! Monitoring activity during hyper care support.
1.22.26: IT Go/No Go - Proceed with new Simphony functionality. Implementation in progress with cross-functional group, on track for Feb 3 go live.
1.16.26 [DF]: approval on experiences and dates (Feb 3-Mar 17); agreement to pursue new Simphony functionality to restrict dayparts, etc
Prism · Cooper’s Hawk Strategy · Mid-Year Review FY26