Operations
Uncompromising Hospitality (MASTER) -2026 Next Phases
Operations ProjectsUncompromising Hospitality (MASTER) -2026 Next Phases1 sub-project
Gracious Hospitality and Maniacal Guest Experience Standards (Will update or sunset Table Stakes and the Wow!)
Health
In Progress/On Track
Latest Update · Apr 10, 2026
4.10.26- Need to loop in Jacob to see what next phase looks like from his perspective and add as sub project (Bryan/ Jason) 3.5.26- Need to regroup on what we believe phase 2 looks like
Department
Operations
Strategic Pillar
3 OPTIMIZE PERFORMANCE
Executive Sponsor
Jason P
Owner
Jacob W
IT Dependency
—
IT Roadmap
—
Fiscal Year / Quarter
FY26 · Q2
Timing
Determine what the next phase looks like by Mid April
Start Date
—
Target End
—
Budget
—
Status
In Progress/On Track
Status Updates · 8
2y 4m running
In Progress/On TrackApr 10, 2026
4.10.26- Need to loop in Jacob to see what next phase looks like from his perspective and add as sub project (Bryan/ Jason) 3.5.26- Need to regroup on what we believe phase 2 looks like
In Progress/On TrackMar 5, 2026
3.5.26- Need to regroup on what we believe phase 2 looks like
In Progress/On TrackDec 30, 2025
CompleteNov 19, 2025
In Progress/On TrackSep 9, 2025
9.9.25: upcoming phases - L&D/Training Oct 2025, RSC Application Nov 2025
In Progress/On TrackSep 9, 2025
7.22.25: Field Launch
In Progress/On TrackSep 9, 2025
Not StartedMar 14, 2024
3.14.24 Added/New
Prism · Cooper’s Hawk Strategy · Mid-Year Review FY26