← PortfolioCooper's HawkMid-Year Review · FY26
Finance

Payments Processor Transition

Finance ProjectsPayments Processor Transition

We use igen as pinpads in restaurants. Shift 4 bought igen. Lore is that they raised our rates. Need to do the analysis of what the cost difference really is. Also, we need to confirm that they can support the BofA transarmor tokens if we're shifting ETE.

Stage
Not Started
Level
Level 3: Dept Project
Health
Not Started
Latest Update · Jun 15, 2026

[IT Portfolio Meeting 6/15] Still pending financial analysis of whether Shift 4 has increased costs meaningfully, warranting an RFP. Also still pending response from Shift 4 on whether they can support the BofA transarmor tokens if they're suggesting we use them ETE. New VP of applications to own this work and understand the need/timing. May shift to 2027+.

Department
Finance
Strategic Pillar
3 OPTIMIZE PERFORMANCE
Executive Sponsor
Dawn P
Owner
IT Dependency
Yes
IT Roadmap
Biz Case Needed
Fiscal Year / Quarter
FY26
Timing
Start Date
Target End
Budget
Status
Not Started
Status Updates · 5
1y running
On-holdJun 15, 2026

[IT Portfolio Meeting 6/15] Still pending financial analysis of whether Shift 4 has increased costs meaningfully, warranting an RFP. Also still pending response from Shift 4 on whether they can support the BofA transarmor tokens if they're suggesting we use them ETE. New VP of applications to own this work and understand the need/timing. May shift to 2027+.

On-holdJun 15, 2026

IT Portfolio Meeting 6/15: Still pending financial analysis of whether Shift 4 has increased costs meaningfully, warranting an RFP. New VP of applications to own this work and understand the need/timing. May shift to 2027+.

Not StartedApr 1, 2026

4.1.26 Per IT prioritization meeting, need to understand cost to implement new system vs. annual cost because we're not on Shift4 ETE.

Not StartedJan 5, 2026

1.5.26: Per Dawn in Oct: Nancy + Jake will participate - IT would drive and team would support robustly. Do not need to include as Acctg project. 7.11.25: Added (captured as part of 26 strat plan discussion per Dawn); start in 2025, complete in 2026

Not StartedJul 11, 2025

7.11.25: Added (captured as part of 26 strat plan discussion per Dawn); start in 2025, complete in 2026

Project Action

Validate Project

Prism · Cooper’s Hawk Strategy · Mid-Year Review FY26