← PortfolioCooper's HawkMid-Year Review · FY26
Operations Integration

TEST: Bus Station

Ops Integration ProjectsTEST: Bus Station

The Bus Station & Cart Test evaluates a new front-of-house support setup by repurposing an existing side station and introducing two mobile bus carts in the bar and dining room. Each station and cart is equipped with bus tubs, enabling team members to pre-bus tables more efficiently without needing to return to the dish room after every clear. The objective is to improve service speed, increase table turn efficiency, and reduce unnecessary steps for FOH team members.

Stage
Test (Pilot)
Level
Level 3: Dept Project
Health
In Progress/On Track
Latest Update · Mar 23, 2026

3.23.26: Side station redesign mill work has been completed and carts were delivered to Downers Grove w/o 3/16. OI&S is meeting at DG with GM Paul on Wednesday 3/25 to talk through operational process for this test.

Department
Operations Integration
Strategic Pillar
3 OPTIMIZE PERFORMANCE
Executive Sponsor
Jason P
Owner
Lisa M
IT Dependency
No
IT Roadmap
Fiscal Year / Quarter
FY26 · Q1
Timing
April 26
Start Date
Apr 14, 2026
Target End
Jun 16, 2026
Budget
Status
In Progress/On Track
Status Updates · 2
3 months running
In Progress/On TrackMar 23, 2026

3.23.26: Side station redesign mill work has been completed and carts were delivered to Downers Grove w/o 3/16. OI&S is meeting at DG with GM Paul on Wednesday 3/25 to talk through operational process for this test.

In Progress/On TrackNov 20, 2025

Prism · Cooper’s Hawk Strategy · Mid-Year Review FY26