← PortfolioCooper's HawkMid-Year Review · FY26
M&GS

TM Cards

Member & Guest Services ProjectsTM Cards

In discovery: We are looking at potentially moving this process to fulfillment in the short term and outsourcing to printing company long term.

Stage
Discover (Blue Sky)
Level
Level 3: Dept Project
Health
In Progress/On Track
Latest Update · Jun 4, 2026

6.4 (Anthony): Phase 3: Targeting moving printing to fulfillment in Q3. Phase 4: Piece of entering TM numbers: IT exploring whether their Oracle work will address TM card needs or if still needs to manual. Likely 2027 no matter what to shift entry to fulfillment. 5.21 (Anthony): trying to understand any dependencies on IT work to migrate TM cards from Micros to Simphony. 4.23.26 (Anthony): Need to source a printer from supply chain. Goal is to get TM cards out of M&GS into fulfillment completely. Zach on Jeremy's team working on printer. Once that timing is understood, can better lay out milestone dates. Phase 1 complete (fulfillment instead of M&GS shipping). Phase 2 was shifting from Hassahn owning sorting to Fulfillment sorting. Phase 3 - cards printed by fulfillment; MGS enter employee numbers - upcoming, timing TBD. Phase 4 (potential - could be 2027): fulfillment handles both entry and printing. Christine helping to work with HR to see if there can be automation around entering TM numbers. Want to improve it before it's moved over to fulfillment.

Department
M&GS
Strategic Pillar
3 OPTIMIZE PERFORMANCE
Executive Sponsor
Jason P
Owner
Anthony I
IT Dependency
IT Roadmap
Fiscal Year / Quarter
FY26 · Q4
Timing
By end of Q3: have printing fulfillment
Start Date
Target End
Budget
Status
In Progress/On Track
Status Updates · 9
2y 6m running
In Progress/On TrackJun 4, 2026

6.4 (Anthony): Phase 3: Targeting moving printing to fulfillment in Q3. Phase 4: Piece of entering TM numbers: IT exploring whether their Oracle work will address TM card needs or if still needs to manual. Likely 2027 no matter what to shift entry to fulfillment. 5.21 (Anthony): trying to understand any dependencies on IT work to migrate TM cards from Micros to Simphony. 4.23.26 (Anthony): Need to source a printer from supply chain. Goal is to get TM cards out of M&GS into fulfillment completely. Zach on Jeremy's team working on printer. Once that timing is understood, can better lay out milestone dates. Phase 1 complete (fulfillment instead of M&GS shipping). Phase 2 was shifting from Hassahn owning sorting to Fulfillment sorting. Phase 3 - cards printed by fulfillment; MGS enter employee numbers - upcoming, timing TBD. Phase 4 (potential - could be 2027): fulfillment handles both entry and printing. Christine helping to work with HR to see if there can be automation around entering TM numbers. Want to improve it before it's moved over to fulfillment.

In Progress/On TrackMay 21, 2026

5.21 (Anthony): trying to understand any dependencies on IT work to migrate TM cards from Micros to Simphony. 4.23.26 (Anthony): Need to source a printer from supply chain. Goal is to get TM cards out of M&GS into fulfillment completely. Zach on Jeremy's team working on printer. Once that timing is understood, can better lay out milestone dates. Phase 1 complete (fulfillment instead of M&GS shipping). Phase 2 was shifting from Hassahn owning sorting to Fulfillment sorting. Phase 3 - cards printed by fulfillment; MGS enter employee numbers - upcoming, timing TBD. Phase 4 (potential - could be 2027): fulfillment handles both entry and printing. Christine helping to work with HR to see if there can be automation around entering TM numbers. Want to improve it before it's moved over to fulfillment.

In Progress/On TrackMay 21, 2026

5.21 (Anthony): trying to understand any dependencies on IT work to migrate TM cards from Micros to Simphony. 4.23.26 (Anthony): Need to source a printer from supply chain. Goal is to get TM cards out of M&GS into fulfillment completely. Zach on Jeremy's team working on printer. Once that timing is understood, can better lay out milestone dates. Phase 1 complete (fulfillment instead of M&GS shipping). Phase 2 was shifting from Hassahn owning sorting to Fulfillment sorting. Phase 3 - cards printed by fulfillment; MGS enter employee numbers - upcoming, timing TBD. Phase 4 (potential): fulfillment handles both entry and printing. Christine helping to work with HR to see if there can be automation around entering TM numbers. Want to improve it before it's moved over to fulfillment.

In Progress/On TrackApr 23, 2026

4.23.26 (Anthony): Need to source a printer from supply chain. Goal is to get TM cards out of M&GS into fulfillment completely. Zach on Jeremy's team working on printer. Once that timing is understood, can better lay out milestone dates. Phase 1 complete (fulfillment instead of M&GS shipping). Phase 2 was shifting from Hassahn owning sorting to Fulfillment sorting. Phase 3 - cards printed by fulfillment; MGS enter employee numbers - upcoming, timing TBD. Phase 4 (potential): fulfillment handles both entry and printing. Christine helping to work with HR to see if there can be automation around entering TM numbers. Want to improve it before it's moved over to fulfillment.

In Progress/On TrackMar 20, 2026

3.20.26 (Anthony): Need to source a printer from supply chain. Goal is to get TM cards out of M&GS into fulfillment completely. Phase 1 complete (fulfillment instead of M&GS shipping). Phase was shifting from Hassahn owning sorting to Fulfillment sorting. Phase 3 - cards printed by fulfillmnet; MGS enter employee numbers - upcoming, timing TBD. Phase 4 (potential): fulfillment handles both entry and printing.

On-holdJan 14, 2026

1.14.26 (Anthony I) in discovery: We are looking at potentially moving this process to fulfillment in the short term and outsourcing to printing company long term.

On-holdDec 29, 2025

6.24.24: Discovery

In Progress/On TrackJun 24, 2024

6.24.24: Discovery

PendingDec 24, 2023

12.8.23 YE: Proposed for 2024; noted IN PLAN

Prism · Cooper’s Hawk Strategy · Mid-Year Review FY26