← PortfolioCooper's HawkMid-Year Review · FY26
Ops Development

Credit Card Outage - Procedure Updates

Credit Card Outage - Procedure Updates

Due to events on Dec 22 we discovered that our offline functionality in MICROS no longer works (EMV). This project aims to create a new process to run credit cards for when there is an internet outage or power outage

Stage
In Flight
Level
Level 5: Dept Task
Health
Complete
Latest Update · May 24, 2024

Complete

Department
Ops Development
Strategic Pillar
1 ENHANCE THE CORE BUSINESS
Executive Sponsor
Jason P
Owner
Tom R
IT Dependency
IT Roadmap
Fiscal Year / Quarter
FY24 · Q2
Timing
Start Date
May 16, 2024
Target End
Budget
Status
Complete
Status Updates · 4
2y 1m running
CompleteMay 24, 2024
In Progress/On TrackMay 3, 2024

5.2.24: Prepping for May 14 NF

In Progress/On TrackApr 18, 2024

4.18.24: IT/Accounting reviewing and approving the new $400 limit with $4k max storage per unit.

In Progress/On TrackMar 25, 2024

Due to events on Dec 22 we discovered that our offline functionality in MICROS no longer works (EMV) 2.27.24: Moving forward with $400 limit with $4k max storage per unit. Nancy is ordering new sample CC slips. Jen to add Merch IDs to Crash Kit List

Prism · Cooper’s Hawk Strategy · Mid-Year Review FY26